diff --git a/fam-edge/src/fam_edge/api_gateway/api_gateway.py b/fam-edge/src/fam_edge/api_gateway/api_gateway.py
index dd83aeb..fbceeb8 100644
--- a/fam-edge/src/fam_edge/api_gateway/api_gateway.py
+++ b/fam-edge/src/fam_edge/api_gateway/api_gateway.py
@@ -358,6 +358,12 @@ def get_results():
             result_json = json.loads(r['result_json']) if r['result_json'] else None
         except json.JSONDecodeError:
             result_json = None
+        if r['status'] == 'FAILED':
+            result_json = {
+                "status": "failed",
+                "error_message": r['error_message'] or 'unknown',
+                "failure_stage": r['failure_stage'] or '',
+            }
         payload.append({
             "nas_task_id": r['nas_task_id'],
             "result": result_json,
diff --git a/fam-edge/src/fam_edge/config_loader.py b/fam-edge/src/fam_edge/config_loader.py
index b41f532..90b57b8 100644
--- a/fam-edge/src/fam_edge/config_loader.py
+++ b/fam-edge/src/fam_edge/config_loader.py
@@ -6,6 +6,37 @@ import re
 import yaml
 
 
+def _load_env_file():
+    """加载项目根目录 .env（支持 export KEY=VALUE 格式）
+
+    根因: 服务手动启动时未 source .env 导致 GEMINI_API_KEY/NVIDIA_API_KEY
+    丢失，所有视觉模型调用失败。此处兜底加载，已存在的环境变量不覆盖。
+    """
+    path = os.environ.get('FAM_ENV_FILE') or os.path.join(
+        os.path.dirname(os.path.dirname(os.path.dirname(os.path.abspath(__file__)))),
+        '.env'
+    )
+    if not os.path.isfile(path):
+        return
+    with open(path, 'r', encoding='utf-8') as f:
+        for line in f:
+            line = line.strip()
+            if not line or line.startswith('#'):
+                continue
+            if line.startswith('export '):
+                line = line[7:].strip()
+            if '=' not in line:
+                continue
+            key, _, value = line.partition('=')
+            key = key.strip()
+            value = value.strip().strip('"').strip("'")
+            if key and key not in os.environ:
+                os.environ[key] = value
+
+
+_load_env_file()
+
+
 def _resolve_env_vars(value):
     if isinstance(value, str):
         def replace_env(match):
diff --git a/fam-edge/src/fam_edge/queue/queue_manager.py b/fam-edge/src/fam_edge/queue/queue_manager.py
index 07e0beb..e77a6e1 100644
--- a/fam-edge/src/fam_edge/queue/queue_manager.py
+++ b/fam-edge/src/fam_edge/queue/queue_manager.py
@@ -73,9 +73,24 @@ def enqueue(nas_task_id: int, video_filename: str, video_path: str,
         conn.commit()
         if cur.rowcount == 0:
             row = conn.execute(
-                "SELECT id FROM task_queue WHERE nas_task_id=?", (nas_task_id,)
+                "SELECT id, status, delivered FROM task_queue WHERE nas_task_id=?",
+                (nas_task_id,)
             ).fetchone()
-            return row['id'] if row else 0
+            if row is None:
+                return 0
+            # NAS 重新派发: FAILED（或已交付的 SUCCESS）重置为 PENDING，用新上传的视频重跑。
+            # SUCCESS 且未交付的行不动，避免丢失待 Poller 拉取的结果。
+            if row['status'] == 'FAILED' or (row['status'] == 'SUCCESS' and row['delivered']):
+                conn.execute(
+                    "UPDATE task_queue SET status='PENDING', result_json=NULL, error_message=NULL, "
+                    "failure_stage=NULL, retry_count=0, delivered=0, video_filename=?, video_path=?, "
+                    "camera_name=?, event_start_time=?, known_members_context=?, "
+                    "updated_at=datetime('now','localtime') WHERE id=?",
+                    (video_filename, video_path, camera_name, event_start_time,
+                     known_members_context, row['id'])
+                )
+                conn.commit()
+            return row['id']
         return cur.lastrowid
     finally:
         conn.close()
@@ -132,8 +147,10 @@ def mark_failed(task_id: int, error_message: str, failure_stage: str = ''):
 def get_undelivered_results(limit: int = 10) -> List[Dict]:
     conn = _get_conn()
     try:
+        # FAILED 也需交付: 否则 NAS 永远收不到失败结果，任务卡 PROCESSING
+        # 直至僵尸回收后无意义地重传 22MB 视频
         rows = conn.execute(
-            "SELECT * FROM task_queue WHERE status='SUCCESS' AND delivered=0 "
+            "SELECT * FROM task_queue WHERE status IN ('SUCCESS','FAILED') AND delivered=0 "
             "ORDER BY id LIMIT ?", (limit,)
         ).fetchall()
         return [dict(r) for r in rows]
@@ -166,7 +183,8 @@ def get_queue_stats() -> Dict:
             ).fetchone()
             stats[status] = row['cnt']
         row = conn.execute(
-            "SELECT COUNT(*) as cnt FROM task_queue WHERE status='SUCCESS' AND delivered=0"
+            "SELECT COUNT(*) as cnt FROM task_queue "
+            "WHERE status IN ('SUCCESS','FAILED') AND delivered=0"
         ).fetchone()
         stats['UNDELIVERED'] = row['cnt']
         return stats
diff --git a/scripts/ddl.sql b/scripts/ddl.sql
index 4f98879..980dd3d 100644
--- a/scripts/ddl.sql
+++ b/scripts/ddl.sql
@@ -26,7 +26,7 @@ CREATE TABLE IF NOT EXISTS process_tasks (
     created_at DATETIME DEFAULT CURRENT_TIMESTAMP,
     updated_at DATETIME DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
     error_message TEXT NULL,
-    failure_stage ENUM('download','extract','vlm_visual','vlm_fusion','callback') NULL COMMENT '失败阶段',
+    failure_stage ENUM('download','extract','vlm_visual','vlm_fusion','callback','process') NULL COMMENT '失败阶段（process=Edge 消费者处理异常）',
     heartbeat_at DATETIME NULL COMMENT '心跳时间戳（首期预留，不写入）',
     INDEX idx_status (status),
     INDEX idx_created (created_at),